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Miembro Nuevo
Mensajes publicados: 1
Registrado: ‎09-18-2017

Re: Puedo recuperar mi factura o ticket de compra?

Hello ,i lost my warranty recipts n i ned it because they stoled my laptop n i found it in a pknd shop n for me tk take out i nedd a prove that the laptop is mind  can u help me or how can i do it tobfint it 

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Social Media Specialist
Mensajes publicados: 3,909
Registrado: ‎09-29-2008

Re: Puedo recuperar mi factura o ticket de compra?

Hello, Roberto-

 

Welcome to Best Buy's Forum. 

 

It is disheartening to learn that you have been a victim of stolen personal items. I will be happy to provide you a copy of your purchase so that you can move forward with a claim.

 

To best assist, you can please send me a private message with the following information: 

  • Phone number/email address associated with your Best Buy account
  • Your My Best Buy Member ID
  • What product(s) are/were purchased
  • The rough total amount spent on the receipt, including tax
  • Date of purchase
  • Store location

To send a private message, log on the forum and select the envelope icon found after my signature. 

 

 

Thank you,

 

Karina|Social Media Specialist | Best Buy® Corporate